My Promise to Our Customers
"Our customer is the most important visitor to our website.
They are not dependent on us. We are dependent upon them.
They are not an interruption on our work. They are the purpose of it.
They are not an outsider on our business. They are a part of it.
We are not doing our customer a favor by serving them.
They are doing us a favor by giving us an opportunity to do so." ©
Thank You, JoAnn Tavani
About Our Business:
I have been on a motorcycle for over 10 years.
I am tired of the same old styles
for us women riders. My goal is to provide
sexy and comfortable biker clothing for all women riders.
Iron Angels:
Live Happy
Love Passionately
Ride Forever Free ©
Our contact information
Business email address:
IronAngelRoadwear@yahoo.com
By standard mail:
Iron Angel Roadwear
430 Alcantar Circle
Sacramento, CA 95834
By phone:
916-923-3500 Please leave a message.
ironangelroadwear@yahoo.comShipping Information:
ORDERING
Please allow 2-3 business days for your order to be processed.
Orders ship out from our warehouses Monday through Friday, excluding holidays.
You may receive multiple boxes for your order.
Some international orders may be cancelled due to size.
Standard UPS Ground Shipment Charges For the Continental US
Order Total Weight Shipping:
0-5 Lbs ---- $8.95
6-10 Lbs ---- $12.95
11-15 Lbs ---- $15.95
16-30 Lbs ---- $19.95
Over 30 Lbs Call for Price
PRODUCT AVAILABILTY
Our merchandise is constantly revolving so we cannot guarantee all items to be in stock. Prices are subject to change without notice.
BACKORDER POLICY
Our purchasing department is second to none. Our systems control back orders and keep them to a minimum for your convenience. Customer satisfaction is our primary goal. If an item you purchased is backordered, we will contact you with further instructions
FREE SHIPPING
Free shipping applies to orders over $250.00 and being shipped via UPS Home Delivery. All orders over 20 pounds are subject to Delivery Fees.
WEATHER RELATED DELAYS
We cannot guarantee USPS delivery times or be held responsible for reimbursement of shipping charges due to weather related conditions.
INCORRECT SHIPPING INFORMATION
If a package is returned to IronAngelRoadwear.com or delivered to the wrong address due to an incorrect shipping address provided by a customer, the customer will be responsible for the original shipping cost, return shipping cost as well as the redelivery cost.
Refund, Returns and Cancellation Policies:
RETURN POLICY
You may return any item you are dissatisfied with within 14 days of purchase. We would prefer that you come visit us again as a happy customer, knowing that if your not satisfied with whatever you purchase from us, that you can return it and get your money back. No returns will be accepted without written authorization and a Return Authorization Number (RMA) from us in advance. All original packaging must be returned also. All returns subject to a 15% restocking fee and any freight. We will not make any credit adjustment or replacement on any unauthorized return. Please contact us for information on returning a product before you return anyting.
DAMAGED GOODS POLICY
Please contact the package carrier (UPS, FedEx, or USPS) and file a claim using the package tracking number. All claims must be filed with the carrier
Frequently Asked Questions:
Answer any questions that buyers are likely to have such as how they can check an orders status, how can they contact you if they have immediate questions, or what shipping options your store offers.
We can be contacted:
E-Mail: IronAngelRoadwear@yahoo.com
Phone: 916-923-3500